Player Wellbeing — Our Commitment

Responsible Gaming at ar44 —
Stay in Control, Play With Confidence

ar44 believes that gaming should always be enjoyable, never stressful. Our Responsible Gaming framework gives every Bangladesh member the tools, information, and support needed to keep gambling a form of entertainment — not a source of harm. This page outlines the full range of player-protection measures available on the ar44 platform.

21+ Players Only Deposit Limit Controls Self-Exclusion Available 24/7 Support
21+
Minimum Age Requirement
24/7
Player Support Available
৳500
Minimum Configurable Deposit Limit
Our Position

Why Responsible Gaming Matters to ar44

ar44 is committed to providing a safe, fair, and enjoyable platform for all members in Bangladesh. We recognise that while the vast majority of our members gamble recreationally and within their means, a small number of people may develop patterns of behaviour that cause harm to themselves or those around them.

That is why ar44 has built a comprehensive set of player-protection tools directly into its platform — not as a regulatory box-ticking exercise, but because we genuinely believe that a sustainable, trusted gaming environment benefits everyone. When players feel safe and respected, they return. When they feel exploited or unsupported, they do not.

If you ever feel that gambling is beginning to affect your finances, your relationships, or your mental health, we encourage you to use the tools described on this page. You can also contact our support team at any time — they are trained to handle these conversations with care and without judgement.

ar44 also enforces a strict minimum age of 21 years for all account holders. Age and identity verification is conducted during the registration process, and ar44 reserves the right to request additional documentation at any time to confirm that a member meets this requirement.

Gambling Is Not a Way to Make Money

Gambling should be treated as a form of paid entertainment — like going to a cinema or a cricket match — not as a strategy for generating income or recovering financial losses. The house always holds a mathematical edge over the long run.

  • Never gamble with money you cannot afford to lose
  • Never chase losses — accept them as the cost of entertainment
  • Never borrow money to fund gambling activity
  • Never use gambling as a way to cope with stress, depression, or anxiety
  • Never gamble under the influence of alcohol or substances
  • Always set a session budget before you begin playing
Player Protection Tools

Six Ways ar44 Helps You Stay in Control

Every tool on this page is available free of charge to all ar44 members. Access them at any time through your account dashboard or by contacting our support team.

Deposit Limits

Set a daily, weekly, or monthly cap on the total amount you can deposit into your ar44 account. Once the limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced and require a 7-day cooling-off period when increased, protecting you from impulsive decisions.

Loss Limits

Define the maximum net loss you are prepared to accept in a given daily, weekly, or monthly period. When your loss limit is reached, ar44 will automatically prevent further betting or gameplay until the period resets. Like deposit limits, reductions apply instantly while increases require a cooling-off period.

Session Time Limits

Set a maximum continuous session duration. ar44 will display a reminder when your session time is approaching its limit, and will log you out automatically when it is reached. This tool is particularly useful for keeping gaming sessions short, focused, and within planned boundaries.

Time-Out (Cool-Off Period)

If you feel you need a short break from gaming, you can activate a time-out for a period of your choice — from 24 hours up to 6 weeks. During a time-out, your account is suspended and you cannot log in, deposit, or place bets. The time-out cannot be cancelled early once activated.

Self-Exclusion

For members who feel they need a longer or permanent break, ar44 offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Self-exclusion cannot be reversed before the chosen period expires. During self-exclusion, ar44 will also suppress all promotional communications to your registered contact details.

Reality Checks

Enable periodic on-screen notifications that remind you how long you have been playing and how much you have wagered in the current session. Reality checks are displayed as a brief overlay during gameplay and require you to acknowledge them before continuing — keeping you aware of time and spend.

To activate any of the tools above, log in to your ar44 account, navigate to Account Settings → Responsible Gaming, and select the relevant option. You can also request activation by contacting our support team at [email protected] — available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
Self-Assessment

Could Gambling Be Becoming a Problem?

Problem gambling can develop gradually and is not always easy to recognise in yourself. The questions on the right are adapted from widely used problem gambling screening tools. If you answer "yes" to three or more of these questions, ar44 strongly encourages you to use one of the player protection tools available on the platform and to speak with our support team or a professional counselling service.

Answering honestly — even if the answers are uncomfortable — is the first step toward regaining control. There is no shame in recognising that gambling has become a problem. Millions of people around the world experience this, and effective help is available.

Need to Talk to Someone Now?

Our support team is available around the clock. Reach out via email — your message will be treated with complete confidentiality.

1 Do you find yourself spending more time or money on gambling than you originally planned?
2 Have you ever tried to cut back on gambling but found it difficult or impossible to do so?
3 Do you feel restless, irritable, or anxious when you are unable to gamble?
4 Have you ever gambled to escape problems, stress, feelings of sadness, or loneliness?
5 Have you chased losses — continued gambling to try to win back money you have already lost?
6 Have you lied to family members or others about how much time or money you spend gambling?
7 Has gambling caused problems with your finances, relationships, employment, or mental health?
8 Have you ever borrowed money, sold possessions, or engaged in dishonest acts to fund gambling?
9 Do you feel a compulsive urge to gamble even when you know you should stop or take a break?
10 Have you ever considered self-harm or felt hopeless as a result of gambling-related losses?
If you answered "yes" to question 10, please reach out for help immediately. Contact a mental health professional or a trusted person in your life. ar44's support team is also available 24/7 at [email protected].
Self-Exclusion Guide

How to Activate Self-Exclusion on ar44

Self-exclusion is one of the most effective tools available to members who feel that their gambling has become unmanageable. Once activated, your account is fully suspended for your chosen period. The process is straightforward and takes only a few minutes.

Please be aware that self-exclusion is a serious commitment. ar44 will not lift a self-exclusion before the chosen period has expired, regardless of the reason given. This policy exists to protect you.

  • 1
    Log in to your ar44 account

    Visit ar44.io and log in using your registered username and password. If you are unable to log in, contact [email protected] directly and our team will process the self-exclusion on your behalf.

  • 2
    Navigate to Responsible Gaming Settings

    Go to Account Settings in the top navigation, then select the Responsible Gaming tab. All player protection tools are grouped in this section.

  • 3
    Select Self-Exclusion and choose a duration

    Choose from 6 months, 1 year, 3 years, or permanent exclusion. Read the on-screen confirmation carefully before proceeding — this action cannot be reversed before the period expires.

  • 4
    Confirm your decision

    Enter your account password to confirm the exclusion. ar44 will immediately suspend your account access, halt all active bets where possible, and suppress all future marketing communications.

  • 5
    Receive a confirmation email

    ar44 will send a confirmation to your registered email address. Any outstanding balance in your account at the time of exclusion can be withdrawn — contact [email protected] to request a withdrawal during your exclusion period.

Age Verification

21+ Requirement — Why It Matters

ar44 enforces a strict minimum age of 21 years for all account registrations. This policy exceeds the standard 18+ requirement used by many platforms, reflecting ar44's commitment to a higher standard of player protection in the Bangladesh market.

Age verification is conducted as part of the standard KYC (Know Your Customer) process. New members are required to provide a valid government-issued identity document — such as a National Identity Card (NID), passport, or driving licence — to confirm they are 21 or older. Accounts that cannot be age-verified will be suspended and any deposited funds returned.

If you are a parent or guardian and believe a minor in your household has registered on ar44, please contact [email protected] immediately. ar44 will investigate the matter promptly and take all necessary action to protect the minor involved.

21+ Only — No Exceptions KYC Verified Accounts Minor Protection Policy
External Resources

Additional Support and Guidance

ar44's support team is your first point of contact, but we also encourage members to seek independent professional advice if gambling is causing harm.

Talk to ar44 Support

Our responsible gaming support team is available 24/7 via email. All conversations are confidential and handled with sensitivity. Write to [email protected] and include "Responsible Gaming" in your subject line.

Talk to Trusted Family or Friends

Opening up to a trusted family member or close friend about a gambling problem can be a powerful first step. The support of people who care about you is one of the most effective tools in recovery.

Seek Professional Counselling

Licensed mental health professionals and addiction counsellors in Bangladesh can provide structured support for problem gambling. Your local health centre or Dhaka-based mental health clinic can refer you to appropriate services.

Keep a Gambling Diary

Tracking your gambling sessions — including time spent, amounts wagered, and how you felt before and after — can help you identify patterns and triggers. This information is also useful to share with a counsellor.

Our Commitments

What ar44 Commits to Every Player

Responsible gaming is not a passive feature at ar44 — it is an active, ongoing commitment woven into every aspect of how the platform operates. Below is a summary of the commitments ar44 makes to every member.

These commitments are reviewed periodically and updated as best practices in player protection evolve. ar44 welcomes feedback from members on how these commitments can be strengthened.

Fair and Transparent Games: All games on the ar44 platform use independently certified random number generation (RNG) systems. Published return-to-player (RTP) rates reflect actual game mathematics.
No Predatory Marketing: ar44 does not target members who have self-excluded or activated time-out with promotional offers. Marketing is never directed at individuals who have indicated a gambling problem.
Prompt Tool Activation: Responsible gaming tools — deposit limits, loss limits, self-exclusion — are activated without delay when requested. No dark patterns, no persuasion attempts, no waiting periods beyond those defined in policy.
Staff Training: ar44 support agents who handle responsible gaming enquiries receive dedicated training. They are equipped to recognise signs of problem gambling and to respond with empathy and practical guidance.
Age Verification Enforcement: ar44 maintains a zero-tolerance policy toward underage gambling. All accounts undergo identity and age verification, and any account found to belong to a person under 21 is immediately closed.
Play Responsibly with ar44

Enjoying ar44 Starts With Playing Smart

Set your limits, know the tools available to you, and remember that gambling is entertainment. When you are ready to explore the platform, our games and sports markets are waiting — responsibly.

ar44 is an offshore gaming platform. Players are responsible for verifying local laws before participating. For adults aged 21 and above only. Gambling can be addictive — please play within your means.